Steps to Take When Identity Theft Happens
It is important to act promptly.
Place your phone calls immediately and follow up in writing
within 30 days.
Contact the fraud departments
of any one of the three major credit bureaus to place a fraud alert on your credit
file. The first one you contact will contact the other two.
Follow up with a written seven-year Victim statement.
Contact and close any accounts that have been tampered with or opened
fraudulently. These may include credit card companies, telephone
and cell phone companies, credit unions, and banks. Follow up in
writing within thirty days.
If your Service
One Credit Union Accounts have been tampered
with, close your accounts immediately and stop payment on all
unused checks.
To Report Fraudulent use of
your checks, contact these organizations:
- Check Rite/ Global
payments (800) 638-4600
- SCAN (800) 262-7771
- Tele-Check (800) 710-9898
- Chex Systems (888)
478-6356 or (800) 842-5880
Ask each creditor if they will
accept an ID Theft Affidavit provided by the FTC to report your
claim. The ID Theft Affidavit can be used to alert companies when
a new account was opened fraudulently in your name.
It is particularly important to
follow up with credit card companies in writing.
File a police report. Get a copy of the report to submit to your creditors
and others that may require proof of the crime.
File a complaint with the
Federal Trade Commission (FTC)
FTCs Identity Theft Hotline toll-free at 1-877-IDTHEFT
(438-4338) or
go to the FTC's web site for the complaint form.
If you get a new driver's
license and be sure to ask for a new license number. In
California, call the DMV DL/ID Fraud Hotline at (866) 658-5758.
You should report the fraud to the Social Security Fraud Hot
Line: (800) 269-0271
If mail service was used in the
fraud, contact the U.S. Postal Inspection Service. This agency is
helpful if any fraudulent utility bills or apartment leases show
up on your credit report. U.S. Postal Inspectors: (800) 372-8347.
Keep a record of your
conversations and correspondence. Document the time and money you
spend on clearing your name. In some states, any person found
guilty of financial identity theft will be ordered to pay
restitution to the victim for any financial loss, including lost
wages.
You may want to use the form,
Chart Your Course of Action, to help yourself get organized.
Exactly which steps you should take to protect yourself depends
on your circumstances and how your identity has been misused.
Useful Resources on the Web
Get a copy of ID Theft: When Bad Things Happen to Your Good Name.
Federal Reserve Bank of Boston Identity
Theft
» Introduction
» Steps to Take When Identity Theft Happens
» Chart of Action
» Tips to Protect Yourself
» File a Police Report
» What You Can Do
» AlertMe - Fight Identity Theft
» Download Identity Theft Coach
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