What You Can Do Today

  • Order a copy of your credit report from the three major credit bureaus. Your credit report contains information on where you work and live, the credit accounts that have been opened in your name, how you pay your bills and whether you've been sued , arrested or filed for bankruptcy. Make sure it's accurate and includes only those activities you've authorized. By law, credit bureaus can charge you no more than $9 for a copy of your credit report.

Credit Bureaus

Equifax
www.equifax.com
Report fraud: 1-800-525-6285
Order a credit report: 1-800-685-1111
TDD 800-255-0056 and write:
P.O. Box 740241 Atlanta, GA 30374-0241

Experian
www.experian.com
Report fraud: 1-888-EXPERIAN (1-888-397-3742)
Order a credit report: 1-888-EXPERIAN (1-888-397-3742)
TDD 800-972-0322 ans write:
P.O. Box 1017 Allen, TX 75013-0949

TransUnion
www.tuc.com
Report fraud: 1-800-680-7289
Order a credit report: 1-800-916-8800
TDD 877-553-7803; fax: 714-447-6034; email: fvad@transunion.com or write:
Fraud Victim Assistance Department
P.O. Box 6790, Fullerton, CA 92834

  • Place passwords on your credit card, bank, and phone accounts. Avoid using easily available information like your mother's maiden name, your birth date, the last four digits of your SSN or your phone number, or a series of consecutive numbers. When opening new accounts, you may find that many businesses still have a line on their applications for your mother's maiden name. Ask if you can use a password instead.

  • Secure personal information in your home, especially if you have roommates, employ outside help, or are having work done in your home.

  • Ask about information security procedures in your workplace or at businesses, doctor's offices or other institutions that collect your personally identifying information. Find out who has access to your personal information and verify that it is handled securely. Ask about the disposal procedures for those records as well. Find out if your information will be shared with anyone else. If so, ask how your information can be kept confidential.

Active Duty Alerts for Military Personnel

If you are a member of the military and away from your usual duty station, you may place an active duty alert on your credit reports to help minimize the risk of identity theft while you are deployed. Active duty alerts are in effect on your report for one year. If your deployment lasts longer, you can place another alert on your credit report.

When you place an active duty alert, you'll be removed from the credit reporting companies' marketing list for pre-screened credit card offers for two years unless you ask to go back on the list before then.

See Consumer Reporting Companies for contact information. The process for getting and removing an alert, and a business's response to your alert, are the same as that for an initial alert. See Fraud Alerts. You may use a personal representative to place or remove an alert.

Maintaining Vigilance

  • Don't give out personal information on the phone, through the mail, or on the Internet unless you've initiated the contact or are sure you know who you're dealing with. Identity thieves are clever, and have posed as representatives of banks, Internet service providers (ISPs), and even government agencies to get people to reveal their SSN, mother's maiden name, account numbers, and other identifying information. Before you share any personal information, confirm that you are dealing with a legitimate organization. Check an organization's website by typing its URL in the address line, rather than cutting and pasting it. Many companies post scam alerts when their name is used improperly. Or call customer service using the number listed on your account statement or in the telephone book. For more information, see How Not to Get Hooked by a 'Phishing' Scam, a publication from the FTC.

  • Treat your mail and trash carefully
    • Deposit your outgoing mail in post office collection boxes or at your local post office, rather than in an unsecured mailbox. Promptly remove mail from your mailbox. If you're planning to be away from home and can't pick up your mail, call the U.S. Postal Service at 1-800-275-8777 to request a vacation hold. The Postal Service will hold your mail at your local post office until you can pick it up or are home to receive it.

    • To thwart an identity thief who may pick through your trash or recycling bins to capture your personal information, tear or shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired charge cards that you're discarding, and credit offers you get in the mail. To opt out of receiving offers of credit in the mail, call: 1-888-5-OPTOUT (1-888-567-8688). The three nationwide consumer reporting companies use the same toll-free number to let consumers choose not to receive credit offers based on their lists. Note: You will be asked to provide your SSN which the consumer reporting companies need to match you with your file.

  • Don't carry your SSN card; leave it in a secure place.

  • Give your SSN only when absolutely necessary, and ask to use other types of identifiers. If your state uses your SSN as your driver's license number, ask to substitute another number. Do the same if your health insurance company uses your SSN as your policy number.

  • Carry only the identification information and the credit and debit cards that you'll actually need when you go out.

  • Be cautious when responding to promotions. Identity thieves may create phony promotional offers to get you to give them your personal information.

  • Keep your purse or wallet in a safe place at work; do the same with copies of administrative forms that have your sensitive personal information.

  • When ordering new checks, pick them up from the bank instead of having them mailed to your home mailbox.

A Special Word About Social Security Numbers

Your employer and financial institutions will need your SSN for wage and tax reporting purposes. Other businesses may ask you for your SSN to do a credit check if you are applying for a loan, renting an apartment, or signing up for utilities. Sometimes, however, they simply want your SSN for general record keeping. If someone asks for your SSN, ask:

  • Why do you need my SSN?

  • How will my SSN be used?

  • How do you protect my SSN from being stolen?

  • What will happen if I don't give you my SSN?

If you don't provide your SSN, some businesses may not provide you with the service or benefit you want. Getting satisfactory answers to these questions will help you decide whether you want to share your SSN with the business. The decision to share is yours.



» Introduction
» Steps to Take When Identity Theft Happens
» Chart of Action
» Tips to Protect Yourself
» File a Police Report
» What You Can Do
» AlertMe - Fight Identity Theft
» Download Identity Theft Coach


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