History

1963

  • Western Kentucky State College Credit Union, Inc. chartered with $580.00.
  • Product offerings included share accounts and loans.

1969 – 1975

  • Minutes show name as Western Kentucky University Credit Union, Inc.
  • Credit Union moved from Grise Hall to Faculty House. First phone line installed.
  • Certificates and revolving lines of credit offered.
  • Joined the Kentucky Credit Union League.

December 31, 1975
Assets: $214,067.91


1976 – 1980

  • Valerie C. Brown hired in 1978 as Manager. Leah J. Eckley hired as a part-time bookkeeper in 1979.
  • The product line expanded to include Holiday Club Accounts, Travelers’ Cheques, Money Orders and Share Drafts.

December 31, 1980
Assets: $707,388.20


1981 – 1985

  • Added IRA Accounts, ATM cards, Home Equity Loans, credit cards, E.A.S.Y. Accounts, and Young Savers Accounts.
  • Moved from WKU Faculty House to Garrett Conference Center. Opened a branch on Scottsville Road.

December 31, 1985
Assets: $9,895,125.34


1986 – 1990

  • Built branch on Campbell Lane, 1987.
  • Established a branch location in Glasgow, 1989.
  • Offered Top-of-the-Class Club for members age 50 and over.

December 31, 1990
Assets: $27,711,077.21


1991 – 1995

  • Introduced Home Improvement Loan Program, Phone-A-Loan, Visa® Gold Program, One Call Audio Response, and Risk-Priced Lending.
  • Changed name to Service One Credit Union in June 1992.

December 31, 1995
Assets: $41,657,594.38


1996 – 2003

  • Established “One Stop” Auto Indirect Lending Program.
  • Launched website. Joined Alliance One ATM Network
  • Opened the fourth branch on the ByPass in 1999.
  • Established a WKU scholarship endowment for members in 2001.

December 31, 2003
Assets: $73,709,830


2004 – 2010

  • Opened new Campus Branch on College Heights in 2005.
  • Implemented the Overdraft Privilege Program.
  • Added Bill Pay and electronic statement delivery.
  • Completed the Campbell Lane “Green Addition” in 2009.

December 31, 2010
Assets: $98,851,818


2011 – 2012

  • Introduced Shared Branching in 2012.
  • Launched Mobile Banking

December 31, 2012
Assets: $116,632,846


2013

  • Celebrated 50th Anniversary in 2013.
  • Garth Griese appointed President/CEO.
  • Introduced SOCU Tracker money management tool.
  • Launched My Deposit Mobile, enabling checks to be deposited through Service One’s mobile app.

December 31, 2013
Assets: $121,179,323


2014 – 2017

  • Launched a new brand, with an updated logo and a fresh look at Service One products and services.
  • Introduced e-Signature services for loans.
  • Enhanced online Bill Pay through Home Branch, allowing free Account to Account electronic transfers along with other convenient transfer services.
  • Increased scholarships offered to WKU students, by awarding $2,000 in scholarships to high school seniors enrolled in WKU.
  • Added K-12 Teacher Supply Grants, in order to help teachers purchase classroom items.
  • Expanded scholarship offerings to include WKU Study Abroad opportunities.
  • Introduced Business Loan and Student Loan offerings.

December 31, 2017
Assets: $158,104,150


2018

  • Rebecca Stone appointed President/CEO.
  • 55th Anniversary of the Credit Union
  • Received “Best of Bowling Green” designation for the best credit union, the best place for a mortgage/loan, and the best place to work

December 31, 2018
Assets: $161,057,408

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