Card Services

 Card Issues

Need to Activate your Card?
Please call the number shown on the activation sticker on your card from the phone number on your account, or call 1-800-527-7728.

Lost/Stolen Card, call 1-800-449-7728.
For Debit or Credit Cards, call 1-800-527-7728.

Receive a Letter/Message about a blocked or compromised Card?
If you received a message or letter that your card has been blocked because of unusual spending activity, please call 1-800-654-7728 to verify transactions.

Remember Service One would never ask for sensitive information like your social security number, account information, or card number by text, email, or telephone.

Problems with your Credit Card? 
Please call 1-800-527-7728.

Reset pin #, call 1-888-886-0083. Note: must call from the phone number listed on the account.

Traveling with a Credit Card?

As a safeguard, our Fraud Detection service may flag or temporarily block your card if spending patterns change dramatically until you can be reached to verify recent activity. You may want to contact Service One before you travel to let us know where you will be, and how long you will be away to minimize any potential problems when using your card.

To obtain assistance while traveling within the US call 1-800-VISA-911.
To obtain assistance while traveling outside the US call collect 410-581-9994.