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Membership qualifications:Service One Credit Union new Field of Membership est. 2022

  • Persons who live, work, worship, volunteer, or attend school in the Barren River Development District (BRADD) or Pennyrile Area Development District (PADD) areas of South Central and Western Kentucky area (which includes Allen, Barren, Butler, Caldwell, Christian, Crittenden, Edmonson, Hart, Hopkins, Livingston, Logan, Lyon, Metcalfe, Monroe, Muhlenberg, Simpson, Todd, Trigg, and Warren counties)
  • Directors, employees, volunteers, retirees, and members of businesses, associations, and other legal entities located within the BRADD or PADD
  • Spouses of persons who passed away while within the field of membership of the Credit Union
  • Current Service One Credit Union members
  • Members of the immediate family or household of any of the above groups

Easy to open your account online now!

 

 


 

Holiday Closings

 2022 Holiday Closings 

Columbus Day
Monday, October 10, 2022

Veterans Day
Friday, November 11, 2022

Thanksgiving
Thursday, November 24, 2022

Christmas Day
Monday, December 26, 2022

 

 

Management

Rebecca Stone
President and Chief Executive Officer

Justin Morris, CPA
Executive Vice President
Chief Financial Officer

Michelle Dyer
Senior Vice President
Chief Operations Officer

Rob Herrington
Senior Vice President
Chief Technology Officer

Mark Floyd
Senior Vice President
Chief Lending Officer

Brad Brown
VP, Enterprise Risk Management

Sean Moore
VP, Information and Digital Systems

Jenny Russell
VP, Member Solutions
Change Management

Matt Hutcheson
AVP, Financial Planning and Analysis

Jennifer Martin,
AVP, Marketing, Advertising,
and Communication

Jason Ross
AVP, Sales and Lending

Greg Seaton
AVP, Asset Protection

Elisabeth Lindsey
Director of Member Experience

RaeAnn Holmes
Director of Talent Development

Susan Carder
Branch Manager-Bypass

Paul Buhrmester
Branch Manager-Campus

Tammy Turner
Branch Manager-Campbell Lane

David Groce
Sr Branch Manager-Glasgow

Karen Knight
Branch Manager-Hopkinsville

Andrea Ward
Branch Manager-Russellville

Robert Drake
Branch Manager-Scottsville

 


Board of Directors

As a not-for-profit financial institution, Service One is owned and operated by its members. The Board of Directors, elected by the membership at the Annual Shareholders’ Meeting, serve as volunteers and determine the credit union’s direction.

Dr. James McCaslin
Chair

Carol Glaser
Vice-Chair

Ann Mead
Secretary/Treasurer

Dr. Harold Little, Jr.
Director

Dr. Richard Miller
Director

J. Pat Stewart
Director

Brenda Willoughby
Director


Supervisory Committee

The Supervisory Committee ensures that internal controls are maintained to protect the credit union and its members and that accounting records and reports are promptly prepared to accurately reflect credit union operations.

Dr. Chris George
Chair

Jack Blaha
Member

Brooke Justice
Member

Chris Royse
Member

Dr. Maggie Shelton
Member

Steve Winfrey
Member

 

Our Purpose

A better life experience…one person at a time!

 

Mission

Service One’s mission is to help members realize their financial dreams.

Vision

Service One Credit Union is committed to:

  • Creating lifetime financial relationships by being proactive in providing value-added products and personalized, convenient services that surpass the expectations of our members.
  • Cultivating a stimulating environment where we are motivated, supportive of one another, engaged, challenged, have opportunities for professional growth, and are individually and collectively accountable for our performance.
  • Making a positive impact in the communities we serve.

Core Values

  • Accountable-being responsible for our actions and practicing sound financial principles that optimize opportunities that benefit our members.
  • Collaborative- engaging our associates through our coaching culture and deliberating across functional channels. 
  • Teamwork-achieving our purpose and mission through unified cooperative efforts.
  • Integrity-earning trust by being ethical and professional in our interactions.
  • Ownership-living service excellence by being personally invested.
  • Nimble-adapting to the changing needs of our membership and community which includes providing digital solutions and innovative products.

Managed Endpoint Detection & Response (EDR)

An ongoing threat to all businesses today is the need to protect sensitive and confidential data from cyber hackers. This is an evolving and ever-changing threat.

In the fourth quarter of 2021, we strengthened our cyber defenses by implementing CrowdStrike EDR software to all our endpoints (computers). We contracted with 5 Iron technologies to implement and monitor this software 24x7x365, thereby adding another layer inside of our industry-leading firewall in order to protect our members' information and assets.

 

Click on the image below to view the EDR overview. 

SOCU EDR Overview Access

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