We have received reports of a scam call to members offering a $100 Gift Card for information on their account; this is not from our Associates. Please call us at 270-796-8500 to report a call. Remember: Do not give out personal information, bank logins, or SSNs when someone calls or messages you. Legitimate businesses will never contact you requesting this information.

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Membership qualifications:Service One Credit Union new Field of Membership est. 2022

  • Persons who live, work, worship, volunteer, or attend school in the Barren River Development District (BRADD) or Pennyrile Area Development District (PADD) areas of South Central and Western Kentucky area (which includes Allen, Barren, Butler, Caldwell, Christian, Crittenden, Edmonson, Hart, Hopkins, Livingston, Logan, Lyon, Metcalfe, Monroe, Muhlenberg, Simpson, Todd, Trigg, and Warren counties)
  • Directors, employees, volunteers, retirees, and members of businesses, associations, and other legal entities located within the BRADD or PADD
  • Spouses of persons who passed away while within the field of membership of the Credit Union
  • Current Service One Credit Union members
  • Members of the immediate family or household of any of the above groups

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Holiday Closings

 2023 Holiday Closings 

Memorial Day
Monday, May 29, 2023

Monday, June19, 2023

Independence Day
Tuesday, July 4, 2023

Labor Day
Monday, September 4, 2023

Columbus Day
Monday, October 9, 2023

Veterans Day
Saturday, November 11, 2023

Thanksgiving Day
Thursday, November 23, 2023

Christmas Day
Monday, December 25, 2023


Rebecca Stone
President and Chief Executive Officer

Justin Morris, CPA
Executive Vice President
Chief Financial Officer

Michelle Dyer
Senior Vice President
Chief Operations Officer

Rob Herrington
Senior Vice President
Chief Technology Officer

Mark Floyd
Senior Vice President
Chief Lending Officer

Brad Brown
Chief Administrative Officer

Jenny Russell
VP, Member Solutions
Change Management

Matt Hutcheson
VP of Finance

Jennifer Martin,
AVP, Marketing, Advertising,
and Communication

Jason Ross
VP of Loan Development and Sales

Greg Seaton
AVP, Asset Protection

Elisabeth Lindsey
AVP of Member Experience

RaeAnn Holmes
Director of Talent Development

Nathan Dalrymple
VP of People & Culture

Robert Drake
Senior Branch Manager

Susan Carder
Branch Manager-Bypass

Paul Buhrmester
Branch Manager-Campus

Tammy Turner
Branch Manager-Campbell Lane

David Groce
Sr Branch Manager-Glasgow

Karen Knight
Branch Manager-Hopkinsville

Ralph Addison
Branch Manager-Russellville

Jonathan Turner
Branch Manager-Scottsville


Board of Directors

As a not-for-profit financial institution, Service One is owned and operated by its members. The Board of Directors, elected by the membership at the Annual Shareholders’ Meeting, serve as volunteers and determine the credit union’s direction.

Dr. James McCaslin

Carol Glaser

Ann Mead

Dr. Harold Little, Jr.

Dr. Richard Miller

J. Pat Stewart

Brenda Willoughby

Supervisory Committee

The Supervisory Committee ensures that internal controls are maintained to protect the credit union and its members and that accounting records and reports are promptly prepared to accurately reflect credit union operations.

Dr. Chris George

Jack Blaha

Brooke Justice

Chris Royse

Dr. Maggie Shelton

Steve Winfrey

Our Purpose

Service to Others.



Understand and meet our member's and community's needs to help them prosper.


To be our community's preferred financial partner.

Core Values

  • Accountable-being responsible for our actions and practicing sound financial principles that optimize opportunities that benefit our members.
  • Collaborative- engaging our associates through our coaching culture and deliberating across functional channels. 
  • Teamwork-achieving our purpose and mission through unified cooperative efforts.
  • Integrity-earning trust by being ethical and professional in our interactions.
  • Ownership-living service excellence by being personally invested.
  • Nimble-adapting to the changing needs of our membership and community which includes providing digital solutions and innovative products.

Managed Endpoint Detection & Response (EDR)

An ongoing threat to all businesses today is the need to protect sensitive and confidential data from cyber hackers. This is an evolving and ever-changing threat.

In the fourth quarter of 2021, we strengthened our cyber defenses by implementing CrowdStrike EDR software to all our endpoints (computers). We contracted with 5 Iron technologies to implement and monitor this software 24x7x365, thereby adding another layer inside of our industry-leading firewall in order to protect our members' information and assets.


Click on the image below to view the EDR overview. 

SOCU EDR Overview Access

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