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Voted Best Credit Union! Best of Bowling Green Kentucky

And we started here in Bowling Green, KY.

Not a member? We would love for you to join us. You can qualify for membership if you:

SOCU Field of Membership

  • Live/work/worship in South Central Kentucky (which includes Warren, Barren, Allen, Simpson, Logan, Edmonson, Metcalfe, Hart, Butler, and Monroe counties)
  • Are a WKU faculty/staff/alumni/student
  • Are an immediate family member of a current Service One member


Easy to open your account online now!


Holiday Closings

 2021-2022 Holiday Closings 

Christmas Eve
Friday, December 24, 2021 (close at 1 pm)

Christmas Day
Saturday, December 25, 2021

New Year’s Eve
Friday, December 31, 2021 (close at 3 pm)

New Year’s Day
Saturday, January 1, 2022

Martin Luther King Jr. Day
Monday, January 17, 2022

President’s Day
Monday, February 21, 2022

Memorial Day
Monday, May 30, 2022

Monday, June 20, 2022

Independence Day
Monday, July 4, 2022

Labor Day
Monday, September 5, 2022

Columbus Day
Monday, October 10, 2022

Veterans Day
Friday, November 11, 2022

Thursday, November 24, 2022

Christmas Day
Monday, December 26, 2022


Rebecca Stone
President and Chief Executive Officer

Justin Morris, CPA
Executive Vice President
Chief Financial Officer

Michelle Dyer
Vice President
Chief Transformation and Admin Officer

Rob Herrington
Senior Vice President
Chief Technology Officer

Mark Floyd
Chief Lending Officer

Brad Brown
VP, Enterprise Risk Management

Sean Moore
VP, Information and Digital Systems

Jenny Russell
VP, Transformation and
Change Management

C.J. Bush
AVP, Loan Operations

Angela Crabtree
AVP, Regional Operations Manager

Amy Goodson
AVP, People and Culture

Melanie Hatfield
AVP, Human Resources

Matt Hutcheson
AVP, Financial Planning and Analysis

Jason Ross
AVP, Sales and Lending

Greg Seaton
AVP, Asset Protection

Shelly Smith
AVP, Compliance and Risk

Jennifer Martin,
AVP, Marketing, Advertising, and Communication

Susan Carder
Branch Manager-Bypass

Paul Buhrmester
Branch Manager-Campbell Lane

David Groce
Sr Branch Manager-Glasgow

Board of Directors

As a not-for-profit financial institution, Service One is owned and operated by its members. The Board of Directors, elected by the membership at the Annual Shareholders’ Meeting, serve as volunteers and determine the credit union’s direction.

James McCaslin

Carol Glaser

Ann Mead

Harold Little, Jr.

Richard Miller

J. Pat Stewart

Brenda Willoughby

Supervisory Committee

The Supervisory Committee ensures that internal controls are maintained to protect the credit union and its members and that accounting records and reports are promptly prepared to accurately reflect credit union operations.

Chris George

Jack Blaha

Marshall Gray

Brooke Justice

Gary Meszaros

Chris Royce

Dr. Maggie Shelton

Steve Winfrey

Our Purpose

A better life experience…one person at a time!



Service One’s mission is to help members realize their financial dreams.


Service One Credit Union is committed to:

  • Creating lifetime financial relationships by being proactive in providing value-added products and personalized, convenient services that surpass the expectations of our members.
  • Cultivating a stimulating environment where we are motivated, supportive of one another, engaged, challenged, have opportunities for professional growth, and are individually and collectively accountable for our performance.
  • Making a positive impact in the communities we serve.

Core Values

  • Accountable-being responsible for our actions and practicing sound financial principles that optimize opportunities that benefit our members.
  • Collaborative- engaging our associates through our coaching culture and deliberating across functional channels. 
  • Teamwork-achieving our purpose and mission through unified cooperative efforts.
  • Integrity-earning trust by being ethical and professional in our interactions.
  • Ownership-living service excellence by being personally invested.
  • Nimble-adapting to the changing needs of our membership and community which includes providing digital solutions and innovative products.
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