Not a member? We would love for you to join us!
Membership qualifications:
- Persons who live, work, worship, volunteer, or attend school in the Barren River Development District (BRADD) or Pennyrile Area Development District (PADD) areas of South Central and Western Kentucky area (which includes Allen, Barren, Butler, Caldwell, Christian, Crittenden, Edmonson, Hart, Hopkins, Livingston, Logan, Lyon, Metcalfe, Monroe, Muhlenberg, Simpson, Todd, Trigg, and Warren counties)
- Directors, employees, volunteers, retirees, and members of businesses, associations, and other legal entities located within the BRADD or PADD
- Spouses of persons who passed away while within the field of membership of the Credit Union
- Current Service One Credit Union members
- Members of the immediate family or household of any of the above groups
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Holiday Closings
2023 Holiday Closings
Memorial Day
Monday, May 29, 2023
Juneteenth
Monday, June19, 2023
Independence Day
Tuesday, July 4, 2023
Labor Day
Monday, September 4, 2023
Columbus Day
Monday, October 9, 2023
Veterans Day
Saturday, November 11, 2023
Thanksgiving Day
Thursday, November 23, 2023
Christmas Day
Monday, December 25, 2023
Management
Rebecca Stone
President and Chief Executive Officer
Justin Morris, CPA
Executive Vice President
Chief Financial Officer
Michelle Dyer
Senior Vice President
Chief Operations Officer
Rob Herrington
Senior Vice President
Chief Technology Officer
Mark Floyd
Senior Vice President
Chief Lending Officer
Brad Brown
Chief Administrative Officer
Jenny Russell
VP, Member Solutions
Change Management
Matt Hutcheson
VP of Finance
Jennifer Martin,
AVP, Marketing, Advertising,
and Communication
Jason Ross
VP of Loan Development and Sales
Greg Seaton
AVP, Asset Protection
Elisabeth Lindsey
AVP of Member Experience
RaeAnn Holmes
Director of Talent Development
Nathan Dalrymple
VP of People & Culture
Robert Drake
Senior Branch Manager
Susan Carder
Branch Manager-Bypass
Paul Buhrmester
Branch Manager-Campus
Tammy Turner
Branch Manager-Campbell Lane
David Groce
Sr Branch Manager-Glasgow
Karen Knight
Branch Manager-Hopkinsville
Ralph Addison
Branch Manager-Russellville
Jonathan Turner
Branch Manager-Scottsville
Board of Directors
As a not-for-profit financial institution, Service One is owned and operated by its members. The Board of Directors, elected by the membership at the Annual Shareholders’ Meeting, serve as volunteers and determine the credit union’s direction.
Dr. James McCaslin
Chair
Carol Glaser
Vice-Chair
Ann Mead
Secretary/Treasurer
Dr. Harold Little, Jr.
Director
Dr. Richard Miller
Director
J. Pat Stewart
Director
Brenda Willoughby
Director
Supervisory Committee
The Supervisory Committee ensures that internal controls are maintained to protect the credit union and its members and that accounting records and reports are promptly prepared to accurately reflect credit union operations.
Dr. Chris George
Chair
Jack Blaha
Member
Brooke Justice
Member
Chris Royse
Member
Dr. Maggie Shelton
Member
Steve Winfrey
Member
Our Purpose
Service to Others.
Mission
Understand and meet our member's and community's needs to help them prosper.
Vision
To be our community's preferred financial partner.
Core Values
- Accountable-being responsible for our actions and practicing sound financial principles that optimize opportunities that benefit our members.
- Collaborative- engaging our associates through our coaching culture and deliberating across functional channels.
- Teamwork-achieving our purpose and mission through unified cooperative efforts.
- Integrity-earning trust by being ethical and professional in our interactions.
- Ownership-living service excellence by being personally invested.
- Nimble-adapting to the changing needs of our membership and community which includes providing digital solutions and innovative products.
Managed Endpoint Detection & Response (EDR)
An ongoing threat to all businesses today is the need to protect sensitive and confidential data from cyber hackers. This is an evolving and ever-changing threat.
In the fourth quarter of 2021, we strengthened our cyber defenses by implementing CrowdStrike EDR software to all our endpoints (computers). We contracted with 5 Iron technologies to implement and monitor this software 24x7x365, thereby adding another layer inside of our industry-leading firewall in order to protect our members' information and assets.