Lost/Stolen Card, call 1-800-449-7728.

Visa Debit Card

No worries, we can get you a new debit card with Instant Issue, please stop by any branch.

For Other Debit or Credit Cards Issues, call 1-800-527-7728.

Need to Activate your Card?
Please call the number shown on the activation sticker on your card from the phone number on your account, or call 1-800-527-7728.

Receive a Letter/Message about a blocked or compromised Card?
If you received a message or letter that your card has been blocked because of unusual spending activity, please call 1-800-654-7728 to verify transactions.

Remember Service One would never ask for sensitive information like your social security number, account information, or card number by text, email, or telephone.

Reset pin #, call 1-888-886-0083. Note: must call from the phone number listed on the account.


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