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Annual Meeting


Join us virtually Thursday, April 22 for our 58th Annual Meeting!

Each year, we invite our members to an Annual Meeting to reflect on the previous year's successes and events, hear from our CEO, Chairman of the Board, Secretary/Treasurer, and Chairman of the Supervisory Committee.

This year, however, is a little bit different. To keep our members safe, we will stream our Annual Meeting on April 22, 2021 beginning at 6:00 pm CST.

$500 in prizes! One lucky member in attendance will win $250 cash!

Register Today!


*Must be present to win. Registration ends April 21st at midnight.

View Our Annual Report

View 2020 Annual Meeting Minutes

Order of Business



2021 Board of Directors Election

As a Service One Credit Union member/owner, you have a voice in who serves on your volunteer Board of Directors. Board members provide strategic direction, approve policies, and ensure the financial soundness of the Credit Union. This year the Board has two open positions. We encourage you to read the biographies below of the nominees and vote. All primary account holders over the age of 16 with an account in good standing are eligible to vote.

Voting Ends: April 21, 2021

Vote Online - This is a secure confidential voting ballot. You must register for the meeting in order to place your vote.



Introducing Your 2021 Candidates

Incumbent Carol Glaser Incumbent Brenda Willoughby

Carol Glaser, Board of Directors


Brenda Willoughby, Board of Directors

Carol Glaser joined the credit union in 1969. She has served on the Board of Directors for 28 years, serv­ing as Chair for two years, and previously served on the Supervisory Committee for nine years, acting as Chair for four years.

Glaser is a retired Certified Public Accountant and worked for BKD, LLP for 40 years.  

Brenda Willoughby joined the credit union in 1986. Willoughby was appointed by the Board of Directors to the Supervisory Committee and served as Committee Chair for a one-year term. She was appointed to fill a vacant position on the Board of Directors in 2005 and has served for 16 years. Willoughby is retired from AT&T, and she received her Master’s in Economics degree in 1998 from Western Kentucky University.

Brenda is currently serving as a volunteer for Hope Harbor and for outreach ministries of Christ Episcopal Church.


Stimulus Payment Updates


President Joe Biden signed the $1.9 trillion Covid-19 relief package into law Thursday, his first legislative achievement since taking office less than two months ago, a measure to infuse billions into the U.S. economy and bolster funding for vaccines, testing, and school reopenings.

Will You qualify for a COVID-19 stimulus payment under the new legislation?

The federal government has indicated that they will use the most recently reported income on file to determine eligibility for the next round of stimulus payments. Highlights of some of the eligibility requirements follow. For more specific details on eligibility, refer to the IRS website.

The newly signed law will direct $1,400 direct payments to individuals making under $75,000 and $2,800 to married couples who make less than $150,000. Individuals making up to $80,000 and joint filers up to $160,000 will get some money, but not the full amount. The direct cash includes up to $1,400 per dependent, including adult dependents.

How much is the latest COVID-19 stimulus payment?

The IRS will calculate payment amounts based on your most recently reported income. The following are general guidelines. For more details on payment amounts, refer to the IRS website.

  • Adults who earned $75,000 or less and heads of household who earned $112,500 or less in their most recent tax year will receive the full $1,400.
  • Married couples with adjusted gross incomes of less than $150,000 will receive $2,800 in direct relief plus $1,400 per child. Mixed-immigration-status families, whose members include people with different citizenship or immigration statuses, will be eligible for payments based on IRS criteria.

Please note: Those making more than the above amounts may qualify for a reduced payment in certain circumstances. Please refer to the IRS website for more information.

Lobby Closure Update

Our Campus lobby is open, M-F 7:45a - 3:30p.

All other lobbies remain closed but offer all services in the drive-thru.


Bypass: M-F 8a-5p

Campbell Lane: M-F 8a-5p / Sat 8a-1p

Glasgow: M-Th 8a-4:30p / Fri 8a-5p / Sat 8a-12p


Our online banking & mobile app is available 24/7 to apply for a loan or to open an account.

For an in-person appointment, contact our

Member Solutions Center at 270.796.8500

M-F 8a-5p / Sat 8a-1p

Products & Services News

Products and NewsIn a world that is moving faster every day, we are committed to delivering solutions that are in line with the way you, our members, live and work today and in the future - financial services at the "speed of life."  

We offer you smarter technology that allows more control for you with enhanced products and services with more flexibility. They are designed to give YOU, our members, an even stronger foundation for your financial well-being and simplify the way you bank.  Thank you for your patience through the enhancement. We appreciate your membership.

Community News

Community Action has approved government funding available to help low income families In South Central Kentucky with utility expenses as well as rental and mortgage assistance.

Service One provided Kentucky Communities with support.Service One Credit Union provides the people in the Bowling Green, Glasgow, and South Central Kentucky, areas with competitive interest rates and quality savings and loan products. We also focus heavily on community outreach, including financial literacy programs for young children and adults. And Service One Credit Union sponsors grants and scholarships that help local teachers and students achieve their educational goals. For its dedication to members, students, and residents in its service area, Service One Credit Union has earned the Editor’s Choice™ Award for Community Commitment. Read the article!

Service One offers education and specialized products for underserved members in KY>The Service One Credit Union team understands that not everyone is in an ideal financial situation, which is why it works with members to find the products that fit their needs. Those include the Graduate Auto Loan, which helps high school and college grads secure the transportation they need to start their careers. Service One Credit Union also offers a variety of home loans, including the Welcome Home Mortgage Program, which enables credit-challenged borrowers to become homeowners. And the credit union encourages its members to establish a budget and compare rates and terms to ensure they’re getting the best loan. Read the article!

Loan News

 Designed to Fit Your Needs

Every member has a unique lifestyle and we understand that sometimes there are extra expenses. You may need help getting some extra money.

The process is easy so you don’t have to turn to high-interest credit cards or payday loans. Lifestyle Loans are designed to fit your need, whether it’s for an unexpected life event or something more. Lifestyle Loans are ideal for a variety of items.


 Service One Newsletters

Curious about what is going on with Service One? Our newsletters are available online for your convenience!

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